This course builds on managerial communication skills developed in Management Communication for Undergraduates (15.279) or Communication for Managers (15.280). It introduces interactive oral and interpersonal communication skills important to managers, including: presenting to a hostile audience, running meetings, listening, and contributing to group decision-making.The goals of this class are to provide opportunities for you to continue polishing your communication skills in different contexts, and particularly to provide practice in and feedback on the interactive communication skills.

Managerial Communication helps in the smooth flow of information among managers working towards a common goal. The message has to be clear and well understood in effective communication. In this course, your managerial communication skills will be significantly enhanced as a result of both theoretical insights and hands-on communication exercises. You are exposed to topics like communication styles, listening and nonverbal communication, handing hostility, group decision making and so forth.

Neal Hartman is a Senior Lecturer in Managerial Communication at the MIT Sloan School of Management.His teaching of management communication and intercultural communication emphasizes working in teams, conflict and conflict resolution, leadership, and cross-cultural communication. Hartman has lectured on cross-cultural, leadership, and organizational communication issues, and has taught in the International MBA Programs at Tsinghua, Fudan, and Zhongshan (Lingnan College) Universities in China. He also serves as co-lead facilitator for CMI-Enterprises, which is part of the Cambridge-MIT Initiative, working with undergraduate students from MIT Sloan, Cambridge University, and other European universities to develop their entrepreneurial skills. Hartman holds a BA in music theory and composition and an MS in higher education administration from the University of South Carolina and an ABD in organizational communication from the University of Texas.